01 — IntroductionIntroduction
AutoLink LLC ("Company", "our", "us", or "we") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (this "Policy").
This Policy describes the types of information we may collect or that you may provide when you visit, purchase, download, register with us, access, or use AutoLink.Media, mobile applications, onboard media, blogs, phone, in person, social media and other places, social media accounts, or our other online or interactive portals or services — whether accessed via computer, mobile device or other technology operated by us from time to time which include a link to this Policy, or when you have any other interactions (e.g., customer service and other communications) with us. This Policy does not apply to any of our websites, mobile apps or services that has a separate privacy policy or notice.
02 — Your personal informationYour personal information and how we use it
We collect, use and store your personal information to ensure that we can provide you with various services and offer you a personalized experience online and in our shops. This may be done on AutoLink.Media or through other means. We will keep your personal information confidential at all times and only collect, use and store it in accordance with this Privacy Policy.
03 — CollectionCollection of your personal information
We collect various levels of your personal information both on AutoLink.Media and in our physical shops:
- You will browse AutoLink.Media as a guest if you are not a registered user. We will not collect or use any personal information from you, but you may not be able to use all of the services and features that we offer to registered users. We don't knowingly probe visitor's computers for personal information. We do collect visitor's Internet technical statistics, including IP addresses, referrers, the type of browser and type of workstation used.
- You will need to provide certain of your personal information when you register with us on AutoLink.Media (such as your name and contact details), in order to receive various features and services that we offer to our registered users — such as email updates, responses to your enquiries and priority for our limited edition items. The personal information we collect may include your name, billing and shipping address, email address, and mobile and home phone numbers.
- You can only place an order with us as a registered user on AutoLink.Media. In either case, we will only collect information necessary to fulfil the relevant order (such as your name, contact details and payment/credit card details). Your credit card information will be used only to process your transactions with us. Your credit card number and security code will not be stored on AutoLink.Media or in our store.
When you use AutoLink.Media, our store, or their content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:
- Advertisers, ad networks, and ad servers.
- Analytics companies.
- Your mobile device manufacturer.
- Your mobile service provider.
04 — Use of informationUse of your personal information
We use the personal information you provide for the following purposes:
- To provide our services to you: answering any questions you may have, providing recommendations on products on AutoLink.Media, maintaining your shopping cart on AutoLink.Media, reviewing your requests for any of our services and fulfilling any orders you may place with us (including security checks on your payments and verification).
Use of information
We use the information (including personal information) we collect from or about you primarily to provide better customer service to you, to improve and customize the content you see, to help recognize you when you use other devices, to provide the service you request, and to contact you about special promotions and new products and services — for purposes including:
- Customizing or personalizing and evaluating how well our products, features, tools, materials, or services perform.
- Customizing, targeting, or personalizing our advertising that you view and monitoring the effectiveness of our email communications.
- Providing you with the products and services you request.
- Remembering information so that you will not have to re-enter it during your visits.
- Rewarding you as part of any reward and recognition program you choose to join.
- Soliciting information from you, including through surveys.
- Resolving disputes, collecting fees, or troubleshooting problems.
- Monitoring the effectiveness of AutoLink.Media or our store.
- Conducting research and compiling aggregate data for internal and external business purposes.
- Diagnosing or fixing technology problems.
- Preventing potentially illegal or harmful activities, including fraud.
- Protecting your and our rights.
- Planning for, improving, and enhancing our services.
- Any other purpose that is required or permitted by law.
We may combine information we obtain about you (such as through our Services or from third parties) for the purposes described above. We may also aggregate or de-identify information about you for any legitimate business purpose.
05 — Opt-out policyOpt-out policy
However, we are committed to communicating with you in meaningful ways that we feel will be to your advantage. We will also continue to communicate with you regarding deliveries, products, or services or any amounts due in connection therewith.
06 — Children under 13Children under the age of 13
AutoLink.Media and our store are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@Autolink.media.
07 — DisclosureInformation we disclose to others
We disclose information to our own service suppliers (marketing, website, advertising and other vendors, licensors, service providers and our financial and legal advisors). We may also share information (including personal information) with third-party vendors who provide functions on our behalf, including credit card processing, invoices, business analytics, customer service, marketing, distribution of surveys or promotional programs, and fraud prevention.
Third-party vendors have access to and may collect information (including personal information) only as needed to perform their functions and are not permitted to share or use the information for any other purpose. We do not disclose text messaging originator opt-in data and consent information with any third party vendors, third party business partners or any other third parties (other than government authorities pursuant to a subpoena).
We disclose personally identifiable information to third parties only with your permission, or to cooperate with governmental authorities — such as to respond to subpoenas or other legitimate inquiries, in connection with a stolen credit or bank card, identity theft, fraud or other criminal investigation, or otherwise — in accordance with the procedures prescribed by relevant laws.
08 — CookiesCookies and standard web practices
AutoLink.Media and our store make use of cookies for some features. Cookies are not required to visit or view all pages on AutoLink.Media or our store, but you will need to enable cookies to perform some functions on the website.
We use cookies for:
- Web usage tracking — we employ various software tracking techniques to produce website and other access point traffic reports to understand and improve the experience for visitors and customers.
- Secure transmissions to our servers — we use SSL encryption technology to encode sensitive information when you transmit it to us through AutoLink.Media or our store.
- Pixel tags in HTML-enabled email and on AutoLink.Media or our store to track whether (and when) the recipient opened the message.
- Analytics tools that collect information sent by your browser or mobile device, including the pages you visit and your use of third party applications.
09 — Privacy rightsYour privacy rights
If you are a California consumer, please see our "California Consumer Privacy Statement" for more information about your privacy rights.
If you are a resident of any U.S. state that has enacted privacy legislation, you may request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at info@Autolink.media with the subject line "Privacy Rights."
Please note that the Company will be unable to delete certain data, including payment credentials if you are still subscribed to an active service or have outstanding charges. The Company may also retain data to fulfill regulatory requirements such as PCI DSS data retention policies.
10 — AccuracyInformation accuracy
Part of the responsibility for storing your personally identifiable information securely is to provide you with a means of correcting information you find to be inaccurate. To update and verify information you provide to us through AutoLink.Media or our store, please contact us at info@Autolink.media.
11 — SecuritySecurity standards
We maintain administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure or use. While we take efforts to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.
If you think someone has obtained your login or password, please immediately contact us at info@Autolink.media. If we suspect there is a security breach or other unauthorized activity involving your account, we may post a notice on AutoLink.Media or try to contact you using your email or postal address or telephone.
12 — Other sitesPrivacy at other websites or apps
When we provide links to other websites or apps from AutoLink.Media or our store that we believe you may find useful, be advised that when you visit those sites or apps, you will be operating under their individual privacy policies. We encourage you to carefully review their respective privacy policies.
13 — RetentionRetention of personal information
We will retain your personal information for the time period reasonably necessary to achieve the purposes described in this Policy, or any other notice provided at the time of data collection — taking into account applicable statutes of limitation and records retention requirements under applicable law, as well as our records retention requirements and policies.
14 — Updates & changesUpdates and changes
We reserve the right, at our sole discretion, to change, modify, add, remove, or otherwise revise portions of this Privacy Policy at any time. We will post material change(s) on AutoLink.Media, as appropriate. Your continued use of AutoLink.Media or our store after changes means you accept these changes.
15 — AccessibilityAccessibility statement
We are committed to making sure that AutoLink.Media is accessible to everyone. To access this Privacy Policy in an alternative form, or for more information about accessibility, please contact us at info@Autolink.media.
AutoLink LLC will send you special offers and promotions by email and SMS when you are an existing customer or where (in the case of a new customer) you have consented to receive such promotions or have otherwise not opted-out. If you do not want to receive offers and promotions by email, you can unsubscribe using the link included in all marketing communications. If you do not want to receive offers and promotions by post or SMS, let us know at info@Autolink.media.
16 — ContactGet in touch
For any privacy-related questions, contact us at info@Autolink.media.